Products and Services

Do you need to work more closely with your Administrative Assistant/s to get control over the endless flow of emails, phone calls, meetings, projects, to dos and information, both paper and electronic?

ZAULED Executive and Administrative Assistant Workflow Coaching is one-to-one coaching over three sessions. Training for the Executive and Administrative Assistant is undertaken in their individual workspace. Training is completed individually and work is also undertaken with participants jointly to ensure processes and workflows are working together effectively and seamlessly.

Pre Training:
Each participant fills in online questionnaires.  The responses allow the training to be focussed on areas which need most support.

Training focuses on:

WORK-SPACE (Environment)
Develop a workspace that supports the work the Executive and Administrative Assistant do. Be able to find files easily and clear out unnecessary paper files. Evaluate and modify the shared and individual workspace as required. Create a customised integrated system for managing the flow of work between the Executive and the Administrative Assistant.

WORK-FLOW (Efficiency)
Learn to work through the backlog of shared and individual work and process it using the Workflow Model ©. Organise both calendars to work together. Learn a system for tracking those ‘miscellaneous’ items. Clarify and plan projects. Clear the head of outstanding commitments. Process outstanding work into the right buckets. Gain confidence in your individual and shared system to track outstanding commitments.

WORK-FOCUS (Effectiveness)
Focus on activities that are high priority and in alignment with your shared goals. Understand what areas distract from focusing on these goals and how to minimise them - including meetings, delegating, dealing with interruptions and diversions etc.